Overview
Urgent Care Services provides short term health, therapy and care support to enable service users to remain in the community / home environment. This may include treating acutely unwell people that would otherwise require hospital admission, and also supports hospital discharges. The service covers 24 hours a day 365 days a year. Night care includes End of life care, catheter care and other urgent care that is unplanned and cannot wait until the following day, provided by a night nursing team. Home is nationally evidenced to be the best place to recover and regain independence. Enablement and rehabilitation will be the priority focus with active participation from service users in order to achieve maximum independence.
At KCHFT, we are working with East Kent Hospitals University Trust, who are leading on developing a virtual ward for people with acute respiratory infections, such as a chest infection, or with an underlying condition, like COPD, to be cared for at home. Patients who agree to be discharged earlier from hospital will be monitored at home using technology, such as apps, wearables or other medical devices remotely – and supported by a consultant, specialist GP or advanced practitioner. What technology will be used is still being scoped as we co-design the wards with patients and colleagues during the months ahead.
Responsibilities
* Assessment, planning, implementation and evaluation of holistic care.
* The development of integrated care plans in partnership with the patient.
* To order equipment including specialist equipment and send onward referrals as necessary.
* To act as a lead and senior practitioner to support junior staff to carry out assessments/reassessments of service users and/or pathways with complex needs across the relevant field.
* To actively work as a member of the multi-professional team to provide high quality care to patients
* To identify any deterioration in patients’ condition, taking appropriate action.
* Manage a caseload of patients on a daily basis consisting of patients with complex needs.
* To support in duty role and completion of triages.
* To give specialised therapy advice to members of the MDT.
* To lead on complex manual handling planning/care.
* To support the Clinical Lead in the management of the team
* To support and make recommendations to senior managers in order to prioritise and focus efforts to drive forward and achieve business objectives, service improvement strategies and statutory requirements.
Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent.
We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences. We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission. The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work.
As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both.
See where you can go with KCHFT career pathways. For further details / informal visits contact: Name: Renee Dunford
Job title: Business Support Manager
Email address: renee.dunford@nhs.net
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