Customer Service Advisor (Under 6s Show)
Macrobert Arts Centre
Deadline: 07 November 2025 at 13:00
We’re looking for a friendly and confident Customer Service Advisor (Under 6s Show) to join our team this Christmas! You’ll be the main Usher for Brrrr!!! The Chilliest Penguin in The World.
As a Customer Service Advisor, you will be the main Usher on our Under 6s Christmas show, Brrrr!!! The Chilliest Penguin in The World – Macrobert’s special Christmas show for children aged Under 6.
Greeting audiences, checking tickets, assisting with any questions, providing excellent customer service, ensuring the safety and comfort of audiences, and generally helping to ensure the smooth running of the show, you will play an important role in making everyone’s visit to the Christmas show a success.
As the main Usher, you will be part of creating a magical experience for children, many of whom will be coming to a theatre for the very first time.
You will be wearing a costume in keeping with the theme of the show.
The role involves working in dimly lit conditions in a theatre and includes standing for extended periods. You should be comfortable with both of these things.
Hours: Minimum of 25 hrs per week worked over 6 days. The working week runs Tuesday to Sunday, with Monday designated as the day‑off. The daily hours will vary according to the performance times but will generally average 5 hours per day, worked between 9am and 4pm on a split shift basis. No evening work required.
Salary: £12.60 per hour plus holiday pay (Living Wage).
The deadline is Friday 07 November 2025 at 13:00.
TAGGED: Theatre / Young People (aged 0 to 25)
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