Job Description Responsibilities You’ll play a vital part in keeping people, property, and information safe. That includes: Emergency Call Handling: Expertly manage medical emergency calls and incidents, responding professionally and swiftly to alert Incident Responders across sites Fire Alarm System Management: Handle fire alarm notifications and mobilise the on-site Fire and Rescue Service efficiently Aerodrome Emergencies: Notify and mobilise resources for aerodrome emergencies Agency Coordination: Mobilise County Fire and Rescue Service and other agencies as needed or per SOPs Out-of-Hours Emergency Calls: Handle emergency calls for customers and other business areas during out-of-hours CCTV Vigilance: Perform regular camera checks with a focus on accuracy and vigilance. Report any camera faults promptly Incident Investigation: Conduct thorough investigations for on-site incidents using CCTV and access control software. Ensure quality and timely presentation of information Training and Flexibility: Be open to undertaking new training across SOC functions to meet customer and workload demands Ad Hoc Duties: Carry out additional tasks as requested by your Supervisor/Manager Please note - The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.