Job Overview
We are seeking a professional and friendly Dental nurse/ Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring the smooth operation of the reception area.
Duties
* Greet patients warmly and manage patient check-in and check-out processes
* Schedule appointments efficiently, confirming and rescheduling as needed
* Answer phone calls, respond to enquiries, and direct calls appropriately
* Maintain accurate patient records and update information in the system
* Handle administrative tasks such as filing, data entry, and managing correspondence
* Process payments and insurance claims accurately
* Ensure the reception area remains tidy, welcoming, and organised
* Assist with inventory management of office supplies and dental materials
* Support the dental team with administrative duties as required
Qualifications
* Previous dental experience or administrative experience is preferred
* GDC qualified Dental nurse/ receptionist
* Excellent organisational skills with attention to detail
* Strong communication skills, both verbal and written
* Friendly, professional demeanour with a customer-focused approach
* Ability to multitask effectively in a busy environment
* Proficiency in using office software such as MS Office or dental practice management systems
* Ability to work well within a team and independently when necessary
This role provides an engaging opportunity for motivated individuals to develop their career within a reputable dental practice. The successful candidate will be integral to delivering high-quality patient care through efficient administrative support.
Job Types: Full-time, Part-time, Permanent
Pay: £12.21-£14.26 per hour
Benefits:
* Free parking
* UK visa sponsorship
Ability to commute/relocate:
* Newcastle upon Tyne NE3 1HQ: reliably commute or plan to relocate before starting work (preferred)
Education:
* GCSE or equivalent (required)
Experience:
* receptionist/ dental nurse: 1 year (required)
* Dental receptionist: 1 year (required)
Licence/Certification:
* GDC registration (required)
* UK Work permit visa, worked in a dental practice? (required)
Work authorisation:
* United Kingdom (required)
Willingness to travel:
* 25% (preferred)
Work Location: In person