An opportunity has arisen for a highly motivated and experienced Duty Worker to join a vibrant integrated health and social care Community Mental Health Team.
In North Trafford CMHT the duty desk is permanently managed by two duty practitioners, creating a streamlined and effective way of working. Referrals are dealt with safely and assessments are completed in a timely manner.
This post would provide the suitable candidate the opportunity to work within a highly skilled clinical team in the community, applying clinical assessment skills to support the care and treatment needs of vulnerable adults with mental health needs.
The age range of service users is from 16‑70 years across the whole of the Trafford borough for those experiencing mental health difficulties.
Trafford has a varied socio‑economic group and is a multicultural area.
The successful candidate will screen and triage referrals to the team, conducting holistic and evidence‑based Bio‑Psycho‑Social assessments and contributing towards the MDT discussions and care planning.
Risk assessment and risk management is an essential aspect of this role and, in addition to the expectation to provide quality first‑line psychosocial assessments, the role also requires working proactively in forging professional working relationships with multi‑agencies.
Carrying out initial assessments and responding to all new referrals received by the team. If referrals are not suitable to facilitate passing referral onto appropriate service.
Completing robust and holistic risk assessments which accurately indicate the needs of vulnerable adults.
Liaising with multiple agencies, third parties and patients, making onward referrals.
Advocating on behalf of vulnerable adults to achieve positive outcomes in their treatment and care.
Writing reports in a timely manner.
Contributing towards weekly MDT discussion.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations. We provide inpatient and community‑based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the North West of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Please see attached job description and person specification.
Staff Benefits
* Pay Enhancements:
o Band
o Saturday (midnight to midnight) and any weekday after 8pm and before 6am
o All time on Sundays and Public Holidays (midnight to midnight)
o 1
o Time plus 47%
o Time plus 94%
o 2
o Time plus 41%
o Time plus 83%
o 3
o Time plus 35%
o Time plus 69%
o 4 – 9
o Time plus 30%
o Time plus 60%
* 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
* Excellent pension
* Cycle to work scheme
* Salary sacrifice car scheme
* Wellbeing programme
* Blue Light Card Discounts
* fuelGenie Fuel Cards (for applicable roles)
This advert closes on Monday 20 Oct 2025.
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