Pendley Manor is an historic country house hotel, located alongside the picturesque town of Tring, Hertfordshire; a little more than an hour from central London. The hotel offers luxury accommodation, spa and leisure facilities, restaurant and bar and various function rooms. Pendley Manor is not only popular for weddings and events but also conference and leisure functions.
We have an exciting opportunity for a passionate Spa & Leisure Manager to join our Team.
You will assist in the day to day running of the spa ensuring that our customers receive a high-quality experience throughout their stay, as well as performing a range of Spa treatments
What does the position involve?
Monitor all aspects of the leisure club and spa.
Carrying out all aspects of beauty therapy treatments and ensuring high standards are delivered by all therapists
Train and motivate staff ensuring targets are met and high standards are consistently maintained.
Ensure stock levels are appropriate to business demands
Assist in managing Spa Reception, whilst offering Treatment guidance by phone/email
What can you offer?
Previous experience within a similar role is essential
NVQ Level 3 Beauty Therapy qualification or equivalent
Ability to carry out a variety of treatments demonstrating confidence which include; massage, waxing, manicures and pedicures
ESPA training would be an advantage however full training will be provided
Jessica training would be an advantage however full training will be provided
The spa will be operational seven days a week so flexibility with evening and weekend work is required.
Knowledge of spa online booking systems
Excellent communication and customer service skills
This is a fantastic opportunity for the right applicant wishing to progress within their career and grow with an exciting new spa.
What can we offer?
Competitive Salary
28 days holiday entitlement (including bank holidays) and 33 days after 3 years service
Discounts on hotel stays, treatments and products
Free meal provided on duty
Free onsite parking
Uniform provided
NVQ Training
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