Become a vital part of our day-to-day operations as a General Assistant at LKQ UK & Ireland. You’ll support various areas of the business, from customer service to warehouse tasks, helping to keep things running smoothly and efficiently. If you're flexible, hardworking, and eager to learn, this is a great opportunity to build a rewarding career.
What we offer
* Competitive Salary– We regularly review our salaries to keep your earnings competitive.
* Enhanced Annual Leave (Including Bank Holidays)– Enjoy a great work-life balance with plenty of time off to recharge.
* Exciting Career Growth– Unlock personal development and career opportunities across the UK & Europe.
* Life Assurance for Peace of Mind– Providing financial security for you and your loved ones.
* 24/7 Employee Assistance Programme– Confidential support for you and your family, whenever you need it.
* Exclusive Gym Discounts– Stay fit and healthy with reduced memberships at top health clubs.
* Comprehensive Healthcare Perks– Access an online GP, a hospital plan, and other wellness benefits.
* Cycle to Work Scheme– Save money while staying active with tax-free bike purchases.
* Retail & Staff Discounts– Enjoy exclusive savings on popular brands and products.
Key Responsibilities
* Responsible for delivering a safety first culture with the customer at heart of everything.
* Working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
* Ensuring the branch is operationally efficient, and correct controls and measures are in place to support a customer first experience
* Working as a member of the Fleet team with a customer first attitude
* Ensuring colleagues are focused to deliver a safety first culture at all times
* Improving returns, credits and warranty processes enhancing customer experience and creating frictionless processes when supporting the retail counter.
* Supporting the retail counter to ensure branch retail standards are best in class to establish customer experience excellence.
* Delivering a customer first service through the management of pick to manifest times and achieving all service level agreements.
* Supporting the branch with deliveries when required, ensuring it is set up for growth through best in class customer service and exceptional service level agreements SLAs .
* Ensuring a best in class service is delivered at all times to cement customer excellence.
Skills and Experience
* Great communication skills demonstrate the ability to develop customer relationships.
* Be able to Utilise technology to execute comprehensive fleet checks and delivering a zero accident mentality whilst delivering a safety first culture for all employees and members of the public.
* High levels of focus, energy and drive
* Good business acumen
* Always delivering best in class service to establish customer experience excellence
* Flexibility of day to day tasks to best support the branch.
Why Work for LKQ
* People First:We value our employees just as much as our customers.
* Work-Life Balance:Flexible working options to support your lifestyle.
* Career Growth:Genuine opportunities for progression in a thriving industry.
* Passion for Excellence:Join a team dedicated to being the best at what we do.
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