Right in the heart of Cheltenham, The Queens Hotel is one of the town’s most loved and iconic hotels—full of charm, history, and great people; everything we do is about creating warm, memorable experiences for our guests—and a positive, supportive place to work for our team.
The Role
As a Food & Beverage Team Member,(0 Hour Contract, Based on Weekends Avability ) you’ll be at the heart of our hospitality service. You’ll work across our restaurant, bar, and event space, ensuring guests receive excellent service and feel well looked after.
Your key responsibilities will include:
* Greeting and serving guests in a friendly and professional manner
* Taking food and drink orders and delivering them promptly
* Setting up, clearing, and maintaining restaurant and bar areas
* Assisting with hotel events, banquets, and room service where required
* Ensuring high standards of cleanliness, hygiene, and presentation
* Working as part of a team to deliver a seamless guest experience
We’re looking for someone who is:
* Friendly, approachable, and a great communicator
* Passionate about hospitality and delivering excellent service
* Reliable, flexible, and willing to work shifts including evenings, weekends, and holidays
* A strong team player with attention to detail
* Previous experience in food & beverage service is an advantage, but not essential as full training will be provided
Perks :
* Cycle to Work Scheme
* Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
* We Care - A confidential support service providing expert guidance, practical resources, and professional help for a wide range of personal and work-related issues.
* We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, regular on and off-site social events and celebrations and cycle to work scheme.
If this sounds like the job for you, please get in touch!