Sales Administrator Gillingham Permanent full-time role Monday to Friday 8:30am 17.00 Exclusive new role you wont see this advertised anywhere else! Pearson Whiffin are pleased to be representing a well-known, reputable manufacturing business who have been established for over 100 years! Our client is looking for an experienced Sales Administrator to join their team on a full-time permanent basis. The ideal candidate will have previous experience in a similar role, the ability to work autonomously, excellent attention to detail and excellent communication skills. Duties include: Provide day-to-day administrative support to the Sales Manager, ensuring the smooth running of sales operations. Accurately process and dispatch customer orders in a timely manner. Communicate with customersprimarily via emailregarding orders, delivery updates, and any issues that may arise. Manage delivery queries, working closely with couriers and customers to resolve problems and provide clear ETAs. Support the Export team by coordinating with freight forwarders to ensure efficient and compliant shipping. Monitor stock levels, liaising with the packing department to ensure availability and prevent delays. Upload purchase orders and raise invoices using the internal system. Maintain and update customer records to ensure data accuracy across the database. To be considered for this role, you must have/be: Previous experience in a similar administrative or sales support role. Strong IT skills, with confidence using Excel (including key functions) and working within CRM or ERP systems. A proactive and highly organised approach, with the ability to manage multiple tasks efficiently. Excellent communication skills, with the ability to build strong relationships with both internal teams and external clients. A collaborative mindset with the confidence to work independently when needed. Experience in export processes or working with freight forwarders would be a significant advantage. In return, youll receive a competitive benefits package including a generous pension scheme with unlimited employee contributions, as well as free on-site parking to make your commute easier. This role is being handled by Nicole Howe, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kents leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment. By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!