Job Details:
Job Reference: HCC621835
Salary Range: £27,780 - £30,564 per annum
Work Location: Elizabeth II Court, Winchester (Hybrid Working)
Hours per week: 37 (part-time hours will be considered)
Contract Type: Permanent
Closing Date: 31 August 2025
Interview Date: 16 September 2025
Early applications are encouraged as we may close the advert ahead of the stated closing date.
The Role:
Join us as an Administrative Officer and become a key member of the Information and Advice Team within our newly formed Shared Services branch, supporting both children’s and adult services.
You will play a supportive role in shaping and maintaining a vital digital resource that supports residents throughout their lives – Hampshire’s Family Information and Services Hub (FISH), including the Special Educational Needs or Disabilities (SEND) Local Offer and Care Leaver’s Local Offer. This resource is currently being integrated into the wider Connect to Support Hampshire platform, marking an exciting new chapter for the team.
What you’ll do:
* Support the day-to-day operation of the Family Information and Services Hub, including monitoring shared inboxes, responding to emails and liaising with organisations and providers.
* Access and update website content and create newsletters.
* Take minutes at the FISH/Local Offer Steering Group meetings, distribute them, and set up future meetings.
* Use Microsoft Office tools to manage records, data, and communications.
* Build relationships with internal and external stakeholders to support service delivery.
What we’re looking for:
* Previous experience delivering a wide range of administrative functions.
* Strong IT skills and confidence using software packages including Word, Excel, and Outlook.
* GCSE English A*-C or 9-4 or equivalent qualification.
* Excellent communication skills, both written and verbal, with the ability to engage effectively at all levels.
* A team player with strong relationship-building skills and a compassionate, empathetic approach.
* Excellent attention to detail, strong organisational and prioritisation skills, and the ability to work under pressure.
Take a look at our Candidate Pack for more information about the Administrative Officer role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.
Why join us?
* Be part of a forward-thinking team, committed to public service, making a real impact on residents’ lives across Hampshire.
* Enjoy a supportive and collaborative work environment with opportunities to develop your skills.
* Gain experience in a dynamic environment and help shape digital resources that support families, care leavers, and individuals with SEND across the county.
* Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
* A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.
Applicants can expect to hear from us within two weeks of the advertised closing date.
Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.
Other roles you may have experience of may include: Administrative Assistant, Administrative Support, Administrative Coordinator, Secretary, Administrative Specialist, Business Support, Office Assistant, Personal Assistant, Office Administration, Administrator
Values Based Recruitment:
We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.
Additional Information:
Administrative Officer Candidate Pack
Contact Details for an Informal Discussion:
For general enquiries, please contact care.careers@hants.gov.uk
For an informal chat about the role, please contact Louise Fagan, Information and Advice Manager on louise.fagan@hants.gov.uk or Emma Lawson, Senior Information and Guidance Officer on emma.lawson@hants.gov.uk
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.