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Administration assistant

Northampton
Permanent
Administration
Posted: 4h ago
Offer description

2 months initially, with potential for extension with a Local Authority Job Purpose To provide effective administrative and survey support to a local authority project. The role combines face-to-face bus surveying with ad hoc administrative duties, ensuring accurate data collection, processing, and reporting while engaging professionally with members of the public. Key Duties and Accountabilities Conduct face-to-face bus surveys with members of the public across Kettering. Accurately collect and record survey data in line with project requirements. Carry out data entry tasks with a high level of accuracy and attention to detail. Use Excel, Word, and specialist software to process survey information and convert bus stop codes. Work through allocated datasets to transfer and update outstanding bus stop information. Meet deadlines while managing competing priorities effectively. Communicate clearly and professionally with the public, building trust and rapport quickly. Complete administrative tasks remotely where appropriate, in line with service needs. Adhere to data protection, confidentiality, and health and safety requirements at all times. Essential Experience Required Previous experience in an administrative or data-focused role. Demonstrable experience of accurate data input and working to deadlines. Experience using Microsoft Excel and Word in a work environment. Experience engaging with the public or customers in a face-to-face setting. Essential Qualifications Required Good general level of education, including literacy and numeracy skills. Strong IT skills, particularly in Microsoft Office applications. Additional Information to Note The role requires flexibility, including evening and weekend working. The candidate must be willing to undertake face-to-face surveying as the main component of the role. There is scope for some administrative tasks to be completed from home. This post is offered on a fixed-term basis with a local authority. Pay Frequency: Bi-weekly payment schedule The role closes in 2026 – apply as soon as possible.

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