Job Description
Mobile IT Support Engineer Owner Driver Essential
Location: Exeter, South Devon,
Salary: Competitive + Benefits
We are seeking a Mobile IT Support Engineer to join a growing IT services team. This is an excellent opportunity for someone who enjoys solving technical problems, providing high-quality customer service, and is keen to progress their career in IT.
The Role:
Act as the customer-facing representative of the IT support service, delivering a first-class experience.
Provide on-site technical support to users, ensuring issues are resolved quickly and effectively.
Collaborate with the service desk team to meet SLA targets and escalate issues when required.
Troubleshoot a variety of IT issues, keeping customers updated throughout the process.
Support a wide range of IT equipment including laptops, tablets, AV equipment, and networking.
The role will suit someone based around Derby/Burton-on-Trent, ideally located between the M1 and M6 for travel efficiency.
What we’re looking for:
Excellent customer focus, communication and problem-solving skills.
Strong time management and ability to prioritise workloads.
Technical knowledge equivalent to CompTIA A+ (or similar experience).
Hands-on experience with:
Desktop & mobile devices (Windows, Chromebooks, tablets)
Peripherals (printers, scann...