Product Support Engineer
Sector Manufacturing and Engineering
Full-Time | Permanent | £40,000 - £60,000 DOE
Leeds-based (Hybrid after 6 months)
Global Food Equipment Manufacturer
Are you an engineer with a sharp eye for detail, excellent diagnostic instincts, and a passion for solving real-world mechanical and electrical problems?
Were looking for a technically skilled professional to join one of the worlds leading manufacturers of food production machinery as a Product Support Engineer. This is not an IT roleits a focused engineering support position where youll identify components, interpret technical drawings, and work closely with manufacturing, engineering, customer support and supply chain teams around the world.
What youll be doing as Product Support Engineer:
Reviewing engineering service reports and identifying required parts
Analysing mechanical and electrical drawings to trace complex assemblies
Using partial part numbers or technical images to match components
Collaborating with manufacturing sites and field engineers globally
Maintaining accurate records within BOMs and PLM systems
Prioritising workloads and enquiries in line with business KPIs
Supporting colleagues during process changes and product updates
Identifying recurring component needs to assist proactive parts supply
Contributing to continuous improvement initiatives
What were looking for:
HND or higher in Mechanical or Electrical Engineering (or similar)
Strong understanding of industrial machinery, parts, and drawings
Comfortable reading electrical schematics and mechanical layouts
Confident with Excel, Outlook, and engineering data platforms
Experience working with BOMs, PLM systems, and product lifecycle
Excellent communication, coordination, and organisational skills
Engineering background in food, FMCG, or manufacturing (preferred)
The package:
£40,000 - £60,000 depending on experience
Flexible hybrid working after 6-month onboarding (Leeds-based)
Company laptop and full home office setup provided
Optional international travel
Quarterly bonus scheme
Involvement in R&D and product innovation initiatives
Location:
Youll be based at the Leeds office with hybrid working after the training period. Ideally, youll live within 1 hour of Leeds, though flexibility is available for the right person.
If you're a problem-solving engineer who thrives behind the scenesconnecting drawings to real components and helping global teams deliver excellence apply today for immediate consideration.
Ref - Product Support Engineer 44 Product Support Engineer
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