1st Line Support Engineer – Sports Entertainment - Guernsey (Hybrid) - Up to £45,000 Excellent Benefits Overview: We’re looking for a dynamic, detail-oriented Service Desk Engineer to deliver first-line technical support while managing IT hardware inventory. Based in Guernsey with hybrid working, you’ll play a key role in ensuring smooth IT operations, support delivery, and compliance. Role & Responsibilities: Provide first-line support for hardware, software, and office network issues Respond to support tickets via phone, email, or in person Escalate complex issues as needed and update the IT knowledge base Ensure IT security compliance (ISO/SOX) and follow user onboarding/offboarding processes (JML) Maintain accurate IT asset inventory and stock levels Receive, inspect, and log new IT equipmentRequirements: 3–5 years' experience in an IT support role Diploma/Degree in IT, Computer Science or related field (A, N, AZ-900, or MS-900 desirable) Proficiency with Windows, macOS, Azure, Intune, and basic networking Experience with IT asset management tools and ticketing systems Excellent problem-solving, communication, and multitasking skillsPackage / Benefits: Up to £45,000 basic salary Hybrid working from Guernsey Health Insurance Life Assurance & Income Protection Ongoing learning & development Performance feedback and career progression tools 1st Line Support Engineer – Sports Entertainment - Guernsey (Hybrid) - Up to £45,000 Excellent Benefits