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Food & Beverage Operations Manager
Reference: MAY20250026
Expiry date: 08:24, Thu, 26th Jun 2025
Location: Skipton
Salary: Negotiable
Benefits: Please see our benefits and culture page
FOOD & BEVERAGE OPERATIONS MANAGER
Full-Time - 40 Hours per Week
Competitive Salary + Monthly Service Charge (typically over £2,000 per annum)
The Devonshire Arms Hotel & Spa
We are seeking a dynamic and hands-on Food & Beverage Operations Manager to take full responsibility for the daily running and long-term success of our F&B operations at The Devonshire Arms Hotel & Spa. This includes The Brasserie Restaurant (lunch & dinner), The Garden Room Restaurant and all Conference & Banqueting services.
Key Responsibilities
* Lead from the front as a hands-on operator, ensuring smooth and efficient day-to-day running of all food and beverage outlets.
* Champion a guest-first culture, ensuring exceptional service is delivered consistently across all areas.
* Provide inspiring leadership to the F&B team, cultivating a welcoming and engaging work environment where team members feel supported and motivated.
* Take full accountability for the financial performance of the department, including cost control, labour efficiency, and driving revenue across all outlets.
* Implement and lead change initiatives to ensure departmental targets and guest satisfaction KPIs are met.
* Recruit, train, and retain a high-performing team, ensuring all team members are well-equipped to excel in their roles.
* Maintain excellent relationships with key internal departments, including Reservations, Sales, Marketing, and HR.
* Uphold the highest standards of Health & Safety, Food Hygiene, and all statutory compliance requirements.
About You - Key Skills & Experience
* Proven experience as an F&B Manager or Head of Department in a high-volume, 4 or 5 Red Star environment.
* A hands-on leader, willing to work alongside your team and lead by example in a fast-paced, guest-focused operation.
* Strong commercial acumen with experience managing budgets, forecasting, and delivering financial targets.
* A passion for service excellence, with a keen eye for detail and drive to constantly raise standards.
* Experience leading and developing large teams and fostering a positive working culture.
* Skilled in change management and driving continuous improvement across service and operational procedures.
What We Offer
* Monthly service charge (typically over £180/month or £2,000+ per year)
* Complimentary uniform and meals while on duty
* Access to on-site gym and spa facilities, when available
* Complimentary staff parking
* Refer a Friend scheme (up to £200)
* Outstanding opportunities for career development, with bespoke training and professional development plans
* Comprehensive wellbeing support, including access to an Employee Assistance Programme and on-site wellbeing champions
Join us at The Devonshire Arms Hotel & Spa and help shape the future of our food & beverage experiences with your leadership, energy, and passion for hospitality.
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