Location: CB2 1TB, Cambridge, Cambridgeshire, East Anglia, UKAre you ready for your next Retail adventure? If you have a passion for excellent customer service and love selling clothing within the outdoors industry, then this is the job for you!We are looking for a Deputy Manager to drive forward the quality service we continue to provide in Cambridge. Who are we looking for? To fulfil this exciting role you will possess excellent Retail Management skills, which you will have gained within a retail environment, ideally within the outdoor industry.You will also have the following qualities:Exceptional customer service skillsExcellent organisational skillsAttention to detailEffective verbal and written communication skillsAbility to challenge others to improve their performanceSkills to train and delegate effectivelyTime Management SkillsIdeally you will have a passion for outdoor travel adventure. About the role The ideal candidate will use their past experiences to support the manager in all areas of the store management, engage the shop team in driving all aspects of the shop performance whilst maintaining our reputation for outstanding quality and customer service.Main duties of the role consist of assisting the shop manager to:Reach and exceed sales targets through assisting customers in the selection and purchase of merchandise.Organise and implement store rotas and covering shifts and holidays thorough effective staff management.Train and motivate sales staff on selling procedures to achieve sales goalsOrganise the store merchandise standards and restocking merchandise to improve commercialityNurture a thirst for high levels of product knowledge within an outdoor retailer and a passion for sharing that knowledge. What's in it for you? Having been retailing in the UK for over 40 years in the outdoor industry, we are able to offer an excellent pay and benefits package. Plus all of this:Access to in-house e-learning modules50% discount on our clothingContributions to a Pension schemeSales bonus scheme