Overview
Welcome Break, Ramada Newport Pagnell MK16IDS
Full‑time role | Rewarding salary package up to £29,000 with annual scheme | £10 meal allowance every shift
Ready to take the next step in hotel leadership? As an Assistant General Manager at our Welcome Break Ramada hotel, you’ll support the Hotel Manager to deliver brilliant standards, a warm welcome and a smooth guest experience, helping the hotel run like clockwork, even when it’s busy.
You’ll be the Hotel Manager’s right hand, supporting day‑to‑day operations across reception, housekeeping and maintenance. You’ll lead from the front on shift, help plan rotas and routines, keep an eye on costs and stock, and make sure rooms and public areas are always guest‑ready. You’ll also step up as duty manager when needed, handle guest feedback and escalations calmly, and help keep the hotel safe, compliant and audit‑ready.
Responsibilities
* Support day‑to‑day operations across reception, housekeeping and maintenance
* Lead from the front on shift, help plan rotas and routines
* Monitor costs and stock, ensure rooms and public areas are guest‑ready
* Act as duty manager when needed; handle guest feedback and escalations calmly
* Help keep the hotel safe, compliant and audit‑ready
What you’ll be doing
* Support the Hotel Manager to deliver brilliant standards and a smooth guest experience
* Assist with day‑to‑day operations and guest interactions to maintain service quality
What you’ll get as an Assistant General Manager
* £10 meal allowance every shift, rewarding salary and bonus scheme
* 30 days’ holiday (increasing with service)
* 50% off onsite brands (including KFC, Burger King, Starbucks and Pizza Express)
* My Welcome Break discounts – savings at hundreds of retailers
* Contributory pension (after 3 months)
* Structured career path and bespoke training
* Free on‑site parking
* Generous discounts on hotel rooms for you and family members
Requirements
* Have experience as a Supervisor, Team Leader or Assistant Manager in a hotel or hospitality setting (or a similarly fast‑paced, customer‑facing operation)
* Take pride in great standards, clean, comfortable rooms and welcoming public areas
* Enjoy leading from the front, coaching teams on shift and keeping service running smoothly
* Are confident juggling priorities, staying organised, and supporting multiple teams in a busy environment
* Understand the importance of compliance, safety and guest satisfaction, and know how to keep standards consistent
* Are ambitious and ready to grow into a full Hotel Manager role with the right support
* Applicants must be 18 years of age or over
Note: This description reflects responsibilities and qualifications for the role. Promotional content about the company superficial to day‑to‑day duties has been minimized.
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