Autonomy Care supports people in their day-to-day lives, helping them to enjoy the comfort and familiarity of their own homes while ensuring that their care and wellbeing needs are met, 24 hours a day.
Our Care Coordinator works closely with managers, service users, and support workers to allow them to plan, book and schedule care visits. This is mostly an office-based role using a special scheduling system / software to help automate and calculate care visits, employee rota and travel time.
This role is often considered one of the most important roles in the office team because they are responsible for making sure care is delivered on time, smoothly, according to plan and that both support workers and service users are clearly communicated with if anything needs to change. This means managing lots of communication coming in and out of the business. Such as phoning and emailing service users and support workers monitoring and maintaining service user's care file with changes to support needs.
Ultimately, they build strong working relationships with peers, managers, service user and their families keeping everyone informed and up to date.
Working Hours
· Monday to Friday
· 40 hours per week
· 8:00am – 4:00pm
· Expectation to work out of normal hours as needed
About You:
· Experience in the care sector
· Exceptional organisational skills
· Resilient and calm under pressure
· Strong numeracy, literacy and computer skills
· Strong level of attention to detail
· Driving licence
As well as an incredibly rewarding career, you will also receive the following:
· Up to £28,500 inclusive of on-call payments
· Access to blue light card discounts
· 24-hour confidential employee advice line
· Full Time Mental Health First Aiders who are there for you when you need them
· Training and Development
· Accredited Positive Behaviour Management Training
· Mandatory Training Provided
Safeguarding Commitment
We prioritise the safety and well-being of everyone who uses our services and support safe recruitment practices. It's important to share any relevant information in your application, as this helps us ensure a safe environment for all. If you have a conviction that does not pose a risk to vulnerable individuals, we are open to discussing your application further during the recruitment process.
Equal Opportunities Statement
We are an equal opportunities employer and welcome applications from all qualified individuals, regardless of their sex, religious beliefs, political opinions, race, age, sexual orientation, marital status, disability, or gender reassignment status.
We are proud to be a disability confident employer and committed to mental health at work.
Job Type: Full-time
Pay: Up to £28,500.00 per year
Application question(s):
* Do you have a UK Driving License?
Work Location: In person