Go back South Tees Hospitals NHS Foundation Trust
Administration Assistant
The closing date is 22 July 2025
These posts are to provide a clinical administration/typing service based at The James Cook University Hospital in Middlesbrough and Friarage Hospital based in Northallerton.
The post holder will provide an effective administration support service providing excellent communication skills and good customer care
The post holder will support the efficient processing of information and communication as required and ensure that clinical correspondence is accurately transcribed, within agreed timescales, in line with Trust Policy
Main duties of the job
We are looking for someone who is:
* Wanting to gain invaluable experience across a wide variety of roles
* An enthusiastic team player
* Able to work flexibly
* An excellent communicator with a high level of interpersonal skill
* Knowledgeable of Office, Outlook, including Word, Excel, Powerpoint, E-mail and Internet
* Efficient and accurate word processing skills
* Understanding of clerical processes
* Able to demonstrate diplomacy, tact and sensitivity
* Aware of the importance of confidentiality
If you believe you are the person we are looking for we would be glad to hear from you.
This vacancy will close when we receive sufficient completed applications.
About us
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:o Your Leadership Impacto Service Improvement for Beginners
After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person Specification
KNOWLEDGE & SKILLS
* Excellent communication and interpersonal skills
* Efficient and accurate word processing skills
* Understanding of clerical processes
* Experience in a clinical setting Knowledge of hospital patient administration system
* Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures .
* Knowledge of General Data Protection Regulations and patient confidentiality
* Knowledge of medical terminology
QUALIFICATIONS & TRAINING
* GCSE's English and Maths A-C or equivalent qualification or equivalent work experience
* NVQ 2 in Business Administration or equivalent experience or equivalent work experience.
EXPERIENCE
* Knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet
* Previous experience working within a team
* Healthcare / NHS Trust experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
South Tees Hospitals NHS Foundation Trust
#J-18808-Ljbffr