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Chartered Association of Business Schools
Location:
london, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
22.08.2025
Expiry Date:
06.10.2025
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Job Description:
Senior Administration Officer
Location: Hybrid (3 days in the office and 2 at home)
We are seeking a highly organised, detail-focused Senior Officer to play a central role in delivering the Help to Grow: Management Programme – a flagship national initiative. This is a varied and impactful position that combines operational excellence, stakeholder engagement, and event coordination in a fast-paced environment.
About the Role:
Working closely with the Head of Alumni Events and the Director, you will ensure the smooth and efficient running of internal operations for the programme. This includes:
* Managing alumni event processes, from funding applications to on-the-day delivery.
* Supporting contracting, curriculum development, and programme guidance for delivery partners.
* Keeping our CRM systems up-to-date and producing regular performance reports.
* Coordinating meetings, panels, and advisory boards, and providing secretariat support.
* Overseeing communications and content creation for alumni networks.
* Maintaining the highest standards of quality, compliance, and efficiency across all workstreams.
If you enjoy juggling multiple priorities, thrive under pressure, and take pride in delivering accurate, high-quality work, this role offers you the opportunity to make a real difference in a nationally significant programme.
Key Responsibilities:
* Assess and process business school alumni funding applications and claims.
* Develop and maintain tracking processes, guidance handbooks, and templates.
* Produce RAG and status reports for senior management.
* Generate engaging alumni communications and share best practice.
* Arrange Alumni Advisory Panel meetings, including agenda setting and pre-reading.
* Provide on-site support at regional alumni events (travel required).
* Support contracting and stakeholder engagement.
* Organise curriculum project meetings, proofread content, and coordinate surveys.
* Work with finance on purchase orders and reconciliations.
* Manage communications with third-party evaluators and mentoring providers.
* Maintain contact lists, shared inboxes, and digital learning platform documentation.
Experience & Skills:
* Minimum 3 years’ experience in senior-level administration.
* Track record in cross-functional projects and policy development.
* Event coordination experience in a fast-paced environment.
* Excellent communication, organisational, and time management skills.
* Proficiency in Microsoft Office and working with CRM systems.
* Strong attention to detail, proof-reading skills, and documentation accuracy.
* Confident in liaising with multiple stakeholders.
* Experience in higher education or non-profit sectors.
* Exposure to contracts and legal teams.
* Knowledge of Salesforce, Dynamics, or similar CRM systems.
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