Overview
Naturals salon is world's fastest growing salon chain opening its first salon at Coventry. We are seeking a dynamic and experienced Salon Manager to lead our team and ensure the highest level of customer satisfaction in our salon. The ideal candidate will possess exceptional leadership skills, a passion for the beauty industry, and a commitment to fostering a positive work environment. As the Salon Manager, you will oversee daily operations, manage staff, and drive sales while maintaining our salon's reputation for excellence.
Responsibilities
* Supervise and manage salon staff to ensure high-quality service delivery.
* Develop and implement effective sales strategies to achieve salon targets.
* Maintain an organised schedule for appointments and staff shifts.
* Handle Front desk, customer inquiries and resolve any issues with professionalism.
* Oversee merchandising efforts to enhance product displays and promote retail sales.
* Conduct regular training sessions to improve team skills and service standards.
* Manage inventory levels and order supplies as necessary.
* Ensure compliance with health and safety regulations within the salon.
* Staff ROTA Management
* Basic marketing and social media coordination
Qualifications
* Proven experience in management or supervisory roles within the beauty or retail industry.
* Strong leadership skills with the ability to motivate and inspire a team.
* Excellent communication skills, both verbal and written, with strong phone etiquette.
* Multilingual or bilingual abilities are highly desirable to cater to a diverse clientele.
* Demonstrated organisational skills with effective time management capabilities.
* Experience in sales management and retail management is advantageous.
* Proficiency in administrative tasks related to salon operations.
* A keen eye for merchandising that enhances customer experience. Join us in creating an exceptional atmosphere where both clients and staff thrive
Job Type: Full-time
Pay: £13.00-£14.50 per hour
Expected hours: 40 per week
Benefits:
* Company pension
* Employee discount
* Free parking
Work Location: In person