Job Description
Are you a seasoned Senior Content Designer passionate about creating user-centred content that makes a real impact? Join a dynamic team dedicated to enhancing user experience and driving digital maturity within a forward-thinking organisation.
The Role
As a Senior Content Designer, you’ll be a key player in a specialist user-centred design (UCD) team, shaping digital products and services that help users achieve their goals. You’ll collaborate with multi-disciplinary teams, advocate for content design best practices, and mentor emerging talent—all while ensuring accessibility and inclusion remain at the core of your work.
What You’ll Do
* Design clear, user-focused content that simplifies complex language and processes.
* Champion accessibility and inclusion in every content decision.
* Influence stakeholders and project teams on the value of content design.
* Drive improvements in user engagement, retention, and data quality.
* Contribute to and promote the use of style guides and content patterns.
* Mentor junior content designers and foster a collaborative content community.
What We’re Looking For
1. Proven experience in cont...