To facilitate multi-disciplinary assessments and patient reviews in line with standard operating policy and procedures. Support the Complex Case Manager/Clinical Commissioning Manager and the wider team to ensure that the workstream is planned and managed effectively and ensure their successful delivery. To case manage your own clinical caseload (end to end) including, but not limited to; resolving issues with funding, placements, invoices and complaints. To identify and support the arrangement of services required to meet the needs of individuals who qualify for NHS Continuing Healthcare and for the healthcare element of a joint care package as appropriate To undertake investigations, as required, into an individuals eligibility for NHS Continuing Healthcare following an individual challenge or dispute.
To comply with the Data Protection Act 1998 and Code of Practice on confidentiality and data protection To participate in ongoing professional development and clinical supervision in line with NMC guidelines To ensure compliance with all statutory and mandatory training, Flexible, enthusiastic, reliable and self-motivated, with the ability to prioritise their workload Be able to work under pressure and deliver to targets and deadlines. They must also be able to demonstrate the ability to work through problems to a resolution Have experience in communicating effectively with CHC colleagues, social services, care home providers, hospital discharge teams and other healthcare professionals and stakeholders. Good IT skills are essential. An understanding of working with care homes would be helpful, although not essential.