Job Description Lettings Head of Property Management - Birmingham - Salary Negotiable dependent on experience My client is a leading, independent multi branch Lettings and Estate Agent who have been established for many years in the area. A rare opportunity has arisen to join their team as Head of Property Management where you will be managing the Property Management team and properties managed by the company. This is an extremely busy and fast paced role where you will be managing and overseeing a large property management department dealing with a high volume of managed properties so you will need a strong background in property management and be up to date with all current Lettings legislation. Main Duties to include: Lead the daily morning meeting Support and guide a team of Property Managers Act as the senior point of contact for all landlords for the branch Run daily reports and ensure appropriate action is taken to maintain compliance within portfolio Ensure landlords receive professional advice in relation to their properties Handle escalations through to successful resolution Source contractors and co-ordinate maintenance works Undertake property visits where required and advise the client of any required work Ensure processes are correctly followed within the team such as check outs, deposit returns, re-lets, renewals and serving notices Work in partnership with the Lettings Team to identify new business opportunities and drive growth within the portfolio Work in partnership with the Client Accounts Team regarding rent arrears and credit control Essential Skills Required: Lettings Property Management experience is ESSENTIAL People Management experience Organisation skills Problem Solving skills Articulate IT literate ARLA qualified preferred (ARLA qualification can be funded by the company) The team at Nexus are specialists in providing high-quality recruitment solutions across the property sector. With over 60 years of industry experience, we apply a wealth of knowledge and expertise to connect the finest of candidates to the best opportunities in Residential lettings, Estate Agencies, New Homes Sales, Property Management and Financial Services.