We are looking for a Private Patient and Overseas Assistant to join our team in delivering an effective and efficient administration service.
Responsibilities
* The post holder will provide comprehensive administrative support within the Commercial Services Department, primarily for the overseas visitors and private patient functions.
* Support key commercial project work streams where appropriate.
* Work in close liaison with the Private Patient and Overseas Manager and Coordinator to maintain effective and efficient administration processes for private patient and overseas visitor functions.
* Interface with patients over the telephone and face-to-face for general enquiries and receipting documentation.
* Assist in developing the private patient and overseas visitor function to create growth and sustainable income generation.
* Communicate with appropriate individuals, teams and departments within the Trust to ensure required outcomes are achieved.
* Flexibly work across sites within the Trust if necessary and support senior team members, displaying professionalism at all times.
* Undertake general administrative duties such as:
o Supporting the delivery of private patient and overseas visitors charging regulations and processes.
o Effective data inputting and monitoring of spreadsheets.
o Updating systems.
o Generating letters.
o Interviewing patients.
o Arranging appointments.
o Taking payments.
We welcome applications irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
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