Overview
Salesforce Administrator and Analyst – IPS Grow
We are looking for a proactive and detail-oriented Salesforce Administrator and Analyst to join the IPS Grow team. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!
Position: IPS Grow - Salesforce Administrator and Analyst
Location: London/hybrid
Hours: Full-time
Salary: £39,000
Contract: Fixed Term Contract to 2029
Closing date for applications: Monday 10 November at 9am
First round interviews: Monday 17 November 2025
Second round interviews: Wednesday 26 November 2025
The Team
IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England.
The Role
This role sits within the IPS Grow Operational Support function and will play a key part in supporting the development, maintenance, and continuous improvement of the Salesforce-based CRM system. You will work closely with colleagues across IPS Grow and Social Finance’s Data and Digital Community of Practice to ensure tools meet the needs of frontline teams and stakeholders.
Responsibilities
* Salesforce design, development and support
* Data analysis and reporting
* User support and continuous improvement
* Collaboration and communication
Note: this role is a fixed term contract to 2029
About You
We are looking for someone with:
* Experience working with Salesforce or similar CRM systems, including configuration, customisation and user support.
* The ability to advise on design decisions and adapt/develop Salesforce functionality (e.g. custom objects, workflows, automations) without needing to code.
* Strong analytical skills, with experience cleaning and interpreting data using Excel, Power BI or similar tools.
* The ability to communicate technical concepts clearly to non-technical audiences.
* A collaborative approach and willingness to learn from others.
* Strong organisational skills and attention to detail.
About The Organisation
Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.
Equality, diversity and inclusion
We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.
You will be asked to respond to four situational based questions as part of the Applied platform process. The platform records applications and focuses on reducing unconscious bias in recruitment.
You may have experience in other roles such as CRM Administrator, CRM Systems Administrator, Salesforce Admin, Salesforce Platform Administrator, Salesforce Support & Admin, or related titles.
This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. #INDNFP
Please note: This role is being advertised by NFP People on behalf of the organisation.
Seniority level
* Entry level
Employment type
* Contract
Job function
* Information Technology
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* Advertising Services
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