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Job Title:Visitor Experience Guide / Tour Guide
Hours:Part-time – Minimum 20 hours per week (must be available for evening and weekend work)
Salary:Dependent on experience
About the Role:
Our Visitor Experience Guides are ambassadors for Stirling Distillery and the exceptional products we produce. We’re looking for an enthusiastic, charismatic, and hard-working individual to join our small, friendly team. You’ll be responsible for delivering informative, engaging tours of the distillery, sharing our story with visitors, and ensuring every guest leaves with a memorable experience — and maybe a bottle or two.
Key Responsibilities:
* Welcome and engage all visitors in a professional, friendly manner
* Host gin and whisky tasting experiences and distillery tours
* Promote and sell products across our gin and whisky ranges
* Manage till operations, cashing up, and stock takes
* Maintain well-stocked and visually appealing shop and bar displays
* Pour and serve drinks, including cocktail service and basic bar work
* Assist with admin tasks such as replying to emails and processing online orders
* Support the head distiller with occasional production tasks
* Help maintain a clean, welcoming environment for guests
* Capable of multitasking, especially during busy periods
What We’re Looking For:
* Passionate and outgoing personality with a flair for public speaking
* Confident leading groups and delivering engaging presentations
* Flexible approach to work, including evenings and weekends
* Excellent team player with a proactive attitude
* Strong customer service skills and attention to detail
* Comfortable in a fast-paced hospitality environment
* Full UK driving licence required
* Previous hospitality, retail, or tourism experience
* Knowledge or interest in gin and whisky (training will be provided)
* Leadership or team management experience
Required:
* Minimum 2 years face-to-face customer service or retail experience
* Minimum education: High School / Secondary School / GED
Why Join Us?
Stirling Distillery is an award-winning visitor attraction in the heart of Stirling. We offer a supportive and inclusive working environment with opportunities for growth, hands-on experience in the spirits industry, and a role where no two days are the same.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
Wine & Spirits
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