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Customer Service Agent
Reference: JUL20256848
Expiry date: 2025-08-27 14:38:00.000
Location: Leeds
Benefits: A superb range of benefits
Position: Customer Service Advisor
This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site.
As part of a team of specialist Customer Service Advisors, you are the face of our Bodyshops. Your responsibilities include booking customer cars for repair/attention, preparing job cards, and providing vehicle progress reports to customers. You will also arrange courtesy cars and handle financial transactions, paying attention to banking/security arrangements and insurance excess payments. A full UK Manual Driving Licence is required.
As the first point of contact, you will liaise directly with customers, the bodyshop, and third parties to ensure an excellent customer experience.
Why choose FMG RS?
We offer a fantastic basic salary and many additional benefits, including:
* Uncapped monthly bonus schemes plus a guaranteed average bonus during holidays
* Starting with 23 days annual leave, plus public holidays and an extra day off for your birthday
* Free life assurance (x2 your basic salary)
* Exclusive vehicle-leasing schemes
* Pension & Save-as-you-earn share scheme
* A Benefits App with retailer discounts and cashback deals
* Well-being services, including 24/7 GP, mental health support, physiotherapy, health cash plan, dental, and travel insurance
* Wagestream App for financial control over your pay, discounts, and access to financial coaching
* Part of ZIGUP, a leading provider of mobility solutions, offering security and variety
* Opportunities to earn through bonuses and career progression within FMG RS and ZIGUP
* Investment in your development through training and growth opportunities
Join the FMG RS family
With the best people in the industry, we believe no one else can do what we do as well as us. So, what are you waiting for?
We are agile, experts, imaginative, reliable, and committed to keeping your career moving, smarter.
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