So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Call Centre Assistant role could be perfect for you.
As a Call Centre Assistant, you don’t need to have previous optics experience; you just need to be prepared to create an outstanding store environment for both our customers and our team, ensuring every patient receives the best care in our stores.
Our team
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What’s on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
* Up to £12.41 per hour (depending on age)
* 37.5 hours per week
* Auto-enrollment into the pension scheme with employer contribution when you contribute too
* Specsavers Perks - a portal to discounts and savings
* WeCare - employee support service for you and your immediate family
* Complimentary Headspace app subscription
* Eyecare and hearcare discounts for you and your family
* Additional paid day off on your birthday
* Enhanced family leave and sick pay
Main responsibilities
* Answering calls / Booking appointments
* Diary management
* Effective communication with customers and clinicians
What we’re looking for?
If this still sounds like a bit of you, we need you to have a few skills to get started as a Call Centre Assistant. These include:
* Passion for delivering great customer service
* Organizational skills
* Active listening
* Ability to work in a team
Find out more
If you have these skills, we’d love for you to apply. There’s also some desirable experience that could set you apart, including:
* Experience in admin / call centre
* Great communication skills
Checked all the boxes? This job will close when it's filled, so don’t delay—apply today!
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