Overview
Job Title: Associate Solutions Engineer (Junior Solutions Engineer)
Salary: Up to £45k (dependent on candidate alignment to role requirements)
Company: UK Connect Ltd
Department: Technical Operations
Employment: Full Time, Permanent
Location: UK Connect HQ, Farnborough
Reports To: Solutions Manager
UK Connect is seeking an Associate Solutions Engineer to join our growing Technical Operations team. This is an entry-level role designed for individuals looking to build a career in solutions engineering. You will gain hands-on experience across all areas of the role — from pre-sales support and project delivery to solution testing and customer engagement. You will be mentored, trained, and supported in achieving industry-recognised certifications, with a clear progression path to becoming a Solutions Engineer.
Responsibilities
* Support pre-sales activities by preparing documentation, presentations, and technical materials.
* Assist senior engineers in the design and delivery of customer solutions.
* Contribute to research and testing of new solutions during the onboarding process.
* Pre-stage and configure equipment in the lab under guidance.
* Shadow senior engineers on customer sites and remote project work.
* Assist with service desk escalations where appropriate.
* Progress through structured training and certifications to advance your skills.
Qualifications
* Demonstrable interest in networking and technology (through study, certification, or experience)
* Strong problem-solving ability and willingness to learn.
* Excellent communication and teamwork skills.
* Working toward or holding CCNA or equivalent.
* Exposure to networking technologies such as Wi-Fi, 4G/5G, or IoT.
* Familiarity with vendors such as Ericsson Cradlepoint, Ruckus, Cambium, or similar.
* Exposure to RF tools, such as Ekahau or Hamina.
Company Culture and Values
We have been a certified Great Place to Work for four years running and care about the communities we impact. We give a percentage of our profits each year to our charity, the Farr Foundation, which supports children in getting into STEM subjects. Last year, we supported over 15,000 children.
What’s In It for You?
You can make a real difference to our business, knowing you are supported by a team of 60 across two offices. We are not like other businesses with shareholders to impress, or unrealistic objectives. At UK Connect, we take a long-term view of things, meaning our focus is on fully funded personal and professional development, helping you work to the best of your abilities.
* 25 days annual leave as standard, with options to get more time off.
* Enhanced Pension.
* Enhanced Maternity/Paternity Leave.
* Death in Service (4x salary).
* Unique benefits points scheme giving access to lucrative offerings.
* Opportunity to work in a company recognised for its efforts to become the best workplace (Great Place to Work 2021, 2022, 2023 & 2024).
* Work under a Managing Director recognised as ‘One to Watch’ in The LDC Top 50 Most Ambitious Business Leaders Programme.
* Modern and progressive office space.
* Free Parking.
* Café, Gym and Restaurant on-site.
* Opportunity to work with a dynamic and innovative team.
* Chance to make a significant impact on the growth of a successful company.
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