Technical Services Manager (Critical System)
Join to apply for the Technical Services Manager (Critical System) role at Mitie Cleaning & Hygiene Services
Technical Services Manager (Critical System)
4 days ago Be among the first 25 applicants
Join to apply for the Technical Services Manager (Critical System) role at Mitie Cleaning & Hygiene Services
Better places, thriving communities.
Better places, thriving communities.
Job Description: Technical Manager (Critical Systems) – NESO Contract
Location: Wokingham and Reading initially, but may become National
Salary: Up to £70k plus benefits
Reporting to: Account Manager (NESO Contract)
About Mitie
Mitie is a leading facilities management company, committed to delivering exceptional solutions and services to our clients. We are dedicated to upholding excellence in safety, quality, and sustainability across all sectors, with a particular focus on Critical National Infrastructure (CNI).
Overview Of The Role
The Technical Manager (Critical Systems) will lead and oversee the delivery of technical assurance for the NESO (National Energy System Operator) contract, ensuring all contractual obligations and deliverables are met to the highest standards. The role requires a deep understanding of high and low voltage electrical systems, mechanical systems, critical infrastructure management, Safe Systems of Work and compliance with safety and engineering standards. As a professionally registered Engineer and Authorised Person, the successful candidate will play a pivotal role in driving operational excellence, technical compliance, and innovation across the NESO contract.
Key Responsibilities
* Technical Assurance and Compliance:
* Ensure all contractual deliverables related to the NESO contract are achieved to the highest necessary standards.
* Provide assurance upon the maintenance and operational performance of M&E systems within critical environments.
* Conduct regular audits and reviews to ensure compliance with statutory, regulatory, and industry standards.
* Ensure that routine maintenance is carried out to all building plant, equipment, and systems to meet and exceed expectations, and agreed service level agreements
* Create and conduct regular reviews of operating procedures, not limiting to logbooks, QHSE, observations, audits, EOP's, SOP's and electrical safety programs, making recommendations for improvements.
* Engineering Leadership:
* Be the SME for technical excellence within the NESO account and embed the standardisation of Industry best practice
* Support account team in producing business focused maintenance strategies and reliability
* Provide strategic oversight and guidance to the team to ensure continuous improvement, ensuring the team are applying and maintaining an awareness of existing and new, emerging technologies.
* Risk Management and Safety:
* Identify and mitigate risks related to MEP infrastructure and system failures.
* Ensure robust health, safety, and environmental compliance in all engineering activities.
* Lead incident investigations and root cause analysis.
* Stakeholder Engagement:
* Work closely with the NESO client, providing technical reports, updates, and assurance of service delivery.
* Liaise with regulatory bodies and third-party contractors to ensure alignment with standards and requirements.
* Team Development and Support:
* Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment, and recognition/reward to the CNI operational delivery team
* Support training programs for all authorised personnel, such as HV, LV, Confines Spaces, Mechanical, Petroleum etc..
* Innovation and Continuous Improvement:
* Identify opportunities to enhance operational efficiency and sustainability in line with client objectives.
* Drive the adoption of new technologies and best practices to maintain Mitie's leadership in technical assurance.
Essential
Qualifications and Experience:
* Professionally registered Engineer with membership to a relevant engineering institution (e.g., IET, CIBSE).
* Experience of having been appointed within the role of Senior Authorised Person, with demonstrable experience of operation within High/Low voltage systems and SSoW application
* Experience working within Critical National Infrastructure environments, particularly in technical assurance roles.
* Strong knowledge of relevant engineering standards, statutory compliance, and safety regulations.
* Proven ability to support the delivery of complex technical projects within time, quality, and budget constraints.
* Exceptional leadership and communication skills, with experience engaging stakeholders at all levels.
* Data Centre or Uptime institute knowledge/experience
Desirable
* Chartered Engineer (CEng) status (Desirable)
* Experience of having been appointed within the role of Authorising Engineer
* CDCMP Accreditation desirable
* ILM level 7
Key Competencies
* Expertise in technical assurance and risk management within critical infrastructure settings.
* Strong analytical and problem-solving skills, with attention to detail.
* Ability to work under pressure and manage competing priorities.
* Commitment to continuous professional development and staying abreast of industry advancements.
J
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Shabana Randall at shabana.randall@mitie.com.
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
* Apply Now
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering and Information Technology
* Industries
Facilities Services
Referrals increase your chances of interviewing at Mitie Cleaning & Hygiene Services by 2x
Sign in to set job alerts for “Technical Services Manager” roles.
Partner Technical Manager - Partner Success
Staines-Upon-Thames, England, United Kingdom 2 weeks ago
Long Sutton, England, United Kingdom 1 week ago
Long Sutton, England, United Kingdom 2 weeks ago
Technical Service Manager-Heating solutions
Weybridge, England, United Kingdom 5 hours ago
Harrow, England, United Kingdom 3 weeks ago
UK Customer Technical Call Center Manager
Little Chalfont, England, United Kingdom 2 weeks ago
Harrow, England, United Kingdom 2 weeks ago
Technical Manager, Euroleague Basketball
Uxbridge, England, United Kingdom 22 hours ago
Windlesham, England, United Kingdom 3 weeks ago
Solution Engineering Operating Manager – Aerospace Defense
Winnersh, England, United Kingdom 2 months ago
Uxbridge, England, United Kingdom 5 days ago
Farnborough, England, United Kingdom 5 hours ago
Reading, England, United Kingdom 14 hours ago
Engineering Manager - Heathrow Tranche 5
Hounslow, England, United Kingdom 2 weeks ago
Camberley, England, United Kingdom 5 hours ago
Lead Engineer (Previous Relevant Experince is Required)
Camberley, England, United Kingdom 5 hours ago
Reading, England, United Kingdom 3 days ago
Basingstoke, England, United Kingdom 5 hours ago
Reading, England, United Kingdom 1 week ago
High Wycombe, England, United Kingdom 1 week ago
Sunbury-On-Thames, England, United Kingdom 2 days ago
Reading, England, United Kingdom 2 weeks ago
Engineering Manager – AeroDynamic Shroud Connectivity
Frimley, England, United Kingdom 1 week ago
Wooburn Green, England, United Kingdom 2 weeks ago
Slough, England, United Kingdom 6 days ago
Winnersh, England, United Kingdom 2 months ago
Basingstoke, England, United Kingdom 1 hour ago
Long Sutton, England, United Kingdom 6 days ago
Long Sutton, England, United Kingdom 1 day ago
Guildford, England, United Kingdom 2 weeks ago
Reading, England, United Kingdom 2 days ago
Theale, England, United Kingdom 2 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr