Job Summary
We are seeking a dedicated and experienced Café Manager to oversee the daily operations of our café. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a commitment to delivering exceptional customer service. This role involves managing staff, ensuring food safety standards are met, and creating a welcoming atmosphere for our guests.
Duties
* Supervise and manage café staff, including baristas and kitchen personnel, to ensure efficient operations.
* Oversee food preparation and cooking processes to maintain high-quality standards in food production.
* Ensure compliance with food safety regulations and maintain cleanliness in the kitchen and dining areas.
* Train new employees in food preparation techniques, customer service protocols, and café policies.
* Manage inventory levels, order supplies, and control costs to maximise profitability.
* Foster a positive team environment through effective communication and team management practices.
* Handle customer inquiries and complaints promptly to ensure satisfaction.
* you will be required to work shifts, organise rotas, griddle experience helpful as you will also be running the cooking on shift
Qualifications
* Previous experience in a managerial role within a café or restaurant setting is essential.
* Slculinary experience with knowledge of food preparation, cooking techniques, and food production processes.
* the ability to lead and motivate a diverse team effectively.
* Excellent understanding of food safety regulations and best practices in hospitality.
* Exceptional organisational skills with attention to detail in all aspects of café management.
* Strong interpersonal skills with the ability to build rapport with both staff and customers.
* A passion for providing outstanding service in a fast-paced environment. Join us as we create memorable experiences for our guests through exceptional service and quality offerings at our café
Job Type: Permanent
Pay: £14.00-£15.00 per hour
Expected hours: 40 – 45 per week
Work Location: In person