We’re currently looking for multiple enthusiastic Customer Service Advisors who are focused on customer service, administration and taking inbound calls. The role will deal with a wide range of customer enquiries.
Cactus Search are currently in partnership with an amazing client who are offering you the following:
Salary - £26k + company Bonus
Monday to Friday Office hours
Key Responsibilities:
Support customer enquiries by telephone and email.
Manage all direct customer Interactions
Handle and respond efficiently to all general and order specific direct customer enquiries
Support the office manager in a PA diary capacity
Provide feedback on the efficiency of the customer service process and areas of improvement
Key Skills Required:
Previous experience within a Customer Service position is essential
Knowledge of Office products like Powerpoint and word.
A self-motivated, passionate, and enthusiastic approach to work
Outstanding verbal communication skills
Professional and empathetic approach to resolving issues
Decent I.T skills
Excellent time management