Sales Coordinator
At Percepta, we bring first‑class service across each market we support. As a Sales Coordinator in the United Kingdom, you’ll be part of creating and delivering amazing customer experiences while enjoying a unique culture.
Employment Details
- Contract Type: Full‑Time, Permanent, Hybrid (2 onsite / 3 home)
- Working Hours: 37.5 hours per week, Monday to Friday, 8am to 4pm.
- Salary: Base Salary £26,500 with on‑target earnings (OTE) up to £41,000.
What You’ll Be Doing
The Sales Coordinator supports our client’s Component Sales (FCS) team by driving revenue growth through both new business development and strong management of existing customer accounts. The role involves proactively engaging with customers via phone, email and chat—using Salesforce to track interactions, manage accounts and produce accurate quotations.
Responsible for the full sales cycle, the Sales Coordinator identifies and qualifies leads, schedules sales appointments, secures purchase orders and coordinates order processing with internal teams. The role works closely with product development, purchasing, finance, sales and marketing to ensure customers receive timely and accurate responses throughout the sales process.
During a Typical Day, You’ll
- Prepare accurate customer pricing and quotations, ensuring compliance with internal processes and approval requirements.
- Maintain and update CRM systems such as Salesforce to ensure accurate data and minimise pricing, invoicing and order errors.
- Manage customer quotes, registrations and pricing documentation, including review, corrections and approval coordination.
- Collaborate with internal teams and suppliers to source parts, issue RFQs and support supply route analysis.
- Generate new sales opportunities through prospecting, research, customer outreach and follow‑ups to meet activity targets.
- Support customer enquiries, promote product knowledge and coordinate qualified sales meetings while assisting with cross‑departmental requests.
What You Bring To The Role
- Previous entry‑level sales experience, including outbound prospecting, achieving targets and closing sales; B2B experience is advantageous.
- Familiarity with internal systems such as SAP, Salesforce and automotive parts is beneficial.
- A‑level education or equivalent experience required.
- Strong sales, negotiation and client relationship management skills, with the ability to handle objections effectively.
- Excellent communication, research, analytical, organisational and time‑management skills; able to work independently or in a team.
- Proactive, IT‑literate and confident using CRM systems and Microsoft Office to support sales and administrative tasks.
What You Can Expect
- 22 days annual leave to start, increasing by one day on the anniversary of your start date for the first five years, for a potential maximum of 27 days plus bank holidays.
- Company pension.
- Life Assurance 4× annual salary.
- Contributory pension scheme.
- Private medical and insurance and discounted dental scheme.
- Comprehensive travel insurance for you and family in line with scheme rules.
- Discounts on brand new vehicles.
- Employee Assistance Program (EAP).
- Cycle‑to‑work scheme.
- Free on‑site parking.
About Percepta
Established in 2000 as a joint venture with TTEC, Percepta specialises in creating customer loyalty to its clients across the globe. Delivered in multiple channels and speaking several languages, we bring first‑class service across each market we support.
Our Values
- Lead with humility – we listen first, lead with empathy and stay grounded, giving people and ideas room to grow.
- Service beyond self – we serve others – clients, customers and teammates – with care and integrity in every interaction.
- Leave it better – we take ownership and leave every process, person and place better than we found it.
- Win together – we succeed as one, celebrating, supporting and showing up for each other.
- Deliver remarkable – we go beyond expectations to create bold, meaningful moments that stand out.
Right to Work
We are unable to provide visa sponsorship for this position. Applicants must already have the legal right to work in the United Kingdom at the time of application.
Equal Opportunities Statement
Percepta is proud to be an equal opportunity employer committed to fostering a diverse and inclusive workplace where all employees feel respected, valued and empowered to thrive. We welcome applications from all qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex or sexual orientation.
Location: GB‑Essex‑Basildon
