Who You Are You are a dedicated professional with a passion for providing housing advice and preventing homelessness. You possess a strong understanding of housing legislation, policy, and procedures. You are adept at managing complex casework and working collaboratively with various stakeholders to deliver effective housing solutions. Your integrity, inclusivity, and ethical approach guide your interactions with clients and partners. What the Job Involves The role involves delivering proactive housing options advice and homeless prevention services. You will manage a caseload, supporting clients to access a range of housing options and making referrals to other services as needed. You will ensure statutory requirements are met and contribute to the development of housing strategies. The position requires working with clients in the community, including tasks such as investigating potential housing fraud, assessing homelessness applications, and developing relationships with housing providers. Skills Strong knowledge of housing legislation and homelessness prevention Effective case management and problem-solving abilities Excellent communication and negotiation skills Ability to manage conflict and handle difficult situations professionally Competence in using ICT and case management software Collaborative approach and ability to work with multi-disciplinary teams Strong organizational and time-management skills