The closing date is 1st Oct 2025
Anticipated Interview date(s) to be confirmed
Job summary
As a member of the Records Access and Disclosure Office you will receive requests from data subjects, their representatives and third party organisations for access to records the Hospital holds.
You will be required to abide by the relevant legislation such as the Data Protection Act 2018 and GDPR, Access to Health Records Act 1990 and the Freedom of Information Act 2000.
We receive approximately 4500 Data Access requests and 700 Freedom of Information requests per year and must complete these within the timescales required by the relevant legislation.
The job involves:
Providing an efficient and effective administrative service within the team
Recording the data access requests on a database
Collating, combining and copying paper and electronic documentation relevant to the request - such as medical records, emails, staff records
Reviewing and redacting records records
Compiling responses and completing requests
Dealing with general enquiries
Main duties, tasks & skills required
As a member of the Records Access and Disclosure Office (DADO) you will receive requests from data subjects, their representatives and third party organisations for access to records the Hospital holds.
You will be required to abide by the relevant legislation such as the Data Protection Act 2018 and GDPR, Access to Health Records Act 1990 and the Freedom of Information Act 2000.
We receive approximately 4500 Data Access requests and 700 Freedom of Information requests per year and must complete these within the timescales required by the relevant legislation.
The job involves:
Providing an efficient and effective administrative service within the team
Recording the data access requests on a database
Collating, combining and copying paper and electronic documentation relevant to the request - such as medical records, emails, staff records
Reviewing and redacting records records
Compiling responses and completing requests
Dealing with general enquiries
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
* Flexible working options to help you balance work and life
* NHS pension scheme for long-term financial security
* Generous annual leave allowance to recharge and relax
* A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job description
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person specification
Qualifications
Essential
Good standard of literacy
Good standard of numeracy
Accurate attention to detail and data inputting skills
Desirable
Typing or Word processing qualification
Information Governance or Data Protection Qualification
Experience
Essential
Proven administrative experience
Use of Microsoft office applications
Experience of working with the general public both face to face and over the phone
Desirable
Experience in dealing with data access requests
Additional Criteria
Essential
Reliable and punctual attendance is expected
Demonstrated commitment to consistent attendance in previous roles is essential
For help with your application, contact:
Mia Andrews
Pay scheme
Agenda for Change
Band
Band 3
Salary
£ to £ Yearly
Contract
Permanent
Working pattern
Full-Time
Reference number
184-OL-PU-3310
Job locations
Priorswood Medical Records/Information Governance
Unit J, Crown Close
Taunton
Somerset
TA2 8RX