IT Engineer - Exciting Career Opportunity 📍 Location: Middlesbrough 💰 Salary: £28,000 🚀 Join a Fast-Growing, Innovative IT Team! Are you a passionate, driven, and customer-focused IT professional looking for your next challenge? Do you have a knack for troubleshooting, problem-solving, and implementing cutting-edge IT solutions? If so, this is the perfect role for you! We're on the lookout for a highly skilled Senior IT Support & Project Engineer to join our expanding Technical Support Team. This role is more than just support, it's about leading projects, designing solutions, and making a real impact for customers across the UK. What You'll Be Doing: * Technical Support - Provide expert remote & on site support for clients, ensuring smooth operations. * Project Implementation - Work closely with the Project Delivery Manager to plan, design, and execute IT projects. * Incident Management - Act as an escalation point for major incidents, working collaboratively to resolve critical issues. * Proactive IT Monitoring - Identify potential issues before they impact customers and recommend improved solutions. * Customer Excellence - Deliver outstanding customer service, keeping clients updated and ensuring seamless IT performance. * Continuous Learning - Stay ahead of the curve with research, testing, and professional development in emerging technologies. * Documentation & Knowledge Sha...