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Receptionist and administrator – merrywood house, norfolk

Norwich
Childhood First
Receptionist
Posted: 19 January
Offer description

Receptionist and Administrator – Merrywood House, Norfolk

Employment Type: Part Time
Location: Norfolk
Communities:
Merrywood House - Norfolk
Salary: £10769.90 per annum
Closing Date: Saturday 31st January 2026

This is a part-time role working 15 hours per week over Thursday and Friday.

Context
Childhood First enables children and young people to recover from early life abuse and relational trauma, to enjoy life and to achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support. We are also a UKCP Training Organisational Member accredited with Middlesex University, providing in-house clinical training to its clinical staff.
Merrywood House, provides placements for up to 8 young people aged between 10 and 17 years old.

Purpose
The Receptionist/Administrator plays a key role in supporting the senior staff team and ensuring the smooth running of the home by delivering a professional reception service and effective administrative support.

What you will bring to the role

1. Experience in a receptionist or administrative role
2. Strong organisational and communication skills
3. Confidence using Microsoft Word, Excel and Outlook
4. Ability to work with discretion in a confidential environment
5. A warm, professional and approachable manner

Task

6. Welcoming visitors and managing telephone and email enquiries
7. Providing administrative support to senior staff
8. Maintaining children’s and staff records
9. Supporting recruitment and HR administration
10. Ordering office supplies and liaising with IT providers

What we will do for you

11. Personal and professional development and training
12. 10 days annual leave plus public holidays
13. Employee benefits package including life assurance
14. Up to 6% employer pension contribution
15. Relocation package and recruitment referral scheme

To apply, please download and complete the application form or email your CV to jobs@childhoodfirst.org.uk

For an informal discussion or further information please contact Human Resources by email hr@childhoodfirst.org.uk or call 0203 326 4756.

Closing date: 31st January 2026

Interview dates: Week Commencing 2nd February 2026

Childhood First is committed to safeguarding children. We follow safer recruitment guidelines and all appointments will be subject to a satisfactory Enhanced DBS and references.

Documents

Application Form Application Guidance Notes Receptionist Job Description and Person Specification

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