Service Advisor – Southampton
Basic Salary: £27,000 & OTE: £36,000 (uncapped)
No weekends – Working Hours: Monday to Friday 8am – 5:45pm
Great Benefits Package
Responsibilities
* Meet and greet customers.
* Explain to customers the work due to be carried out on their vehicle.
* Accurate completion of courtesy car insurance paperwork.
* Call customers with progress updates and advise of any work needed.
* Liaise with the Workshop, Parts Department, Valeting Team and Drivers.
* Invoicing work carried out.
* Invoice explanation and taking payment.
* Quote, introduce and sell service plans.
* Ensure all warranty paperwork is correctly completed.
* Deliver highest level of customer service at all times.
Experience, Skills & Qualifications
* Essential Requirements:
o 12 months Motor Trade Service Advisor experience
o Full UK Driving Licence
* Desirable Requirements:
o Franchised Dealership Experience
o Kerridge or Pinnacle experience
Remuneration & Benefits
* Basic Salary of £27,000
* On Target Earnings of £36,000 (Uncapped)
* Day off on your Birthday
* 30 days holiday including bank holidays, increasing every 5 years of service
* Discounted MOTs, service and parts
Working Hours
* Monday to Friday 8am – 5:45pm
* No weekends!
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