Customer Service Advisor
Location: Leicester City Centre
Salary: Up to £24,000 per annum, opportunity to earn bonus for positive customer feedback
Job Type: Full-Time, Monday-Friday, 9-5, Permanent
Are you a confident communicator with a passion for delivering exceptional customer service? Looking to take the next step in your career with a well-established company that values growth and progression? If so, we want to hear from you.
We are currently seeking a Customer Service Advisor to join a dynamic team based in the heart of Leicester City Centre. Working within the legal services sector, you will play a key role in supporting clients with professionalism, empathy, and efficiency.
What You’ll Be Doing As A Customer Service Advisor:
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Handling incoming and outgoing telephone calls from clients and customers
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Providing clear and accurate information in a polite and professional manner
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Logging and managing customer queries, following up where necessary
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Liaising with internal departments to ensure timely resolution of enquiries
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Maintaining detailed and accurate records using internal systems
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Delivering service in line with company standards and regulatory requirements
What We’re Looking For:
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Previous experience in a telephone-based customer service role is a plus
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Excellent communication and organisational skills
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A professional and polite approach to customer interaction
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Strong attention to detail and ability to multitask
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A team player with a positive and proactive attitude
What's On Offer:
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Competitive salary up to £24,500 per year
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The opportunity to earn extra money for gaining positive customer feedback!
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Full-time, permanent position
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A supportive and collaborative team environment
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Ongoing training and development
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Clear opportunities for career progression
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Central Leicester location, close to transport links
This is a fantastic opportunity to become part of a reputable company where your contribution is valued and your career can flourish. If you feel this Customer Service Advisor role is for you then apply now