Job Description
IT Support Technician - 6-Month Contract | Onsite - Cullen, Moray
Start Date: ASAP
Location: Cullen, Moray
Duration: 6 months (with possible extension)
Work Type: 5 Days Onsite (with occasional flexibility)
Are you a hands-on IT Support professional looking for your next contract role in a scenic coastal location? We are currently seeking a proactive and technically skilled IT Support Technician to join our team in Cullen, Moray for a 6-month contract. You'll be supporting users onsite across hardware, software, cloud, and networking - ensuring smooth IT operations and exceptional service.
Key Responsibilities:
* Deliver telephone, remote, and onsite IT support within agreed SLAs.
* Diagnose and resolve hardware, software, cloud, and networking issues.
* Perform root cause analysis via system and event logs.
* Install and configure Servers, network hardware, and software systems.
* Liaise with third-party providers for escalated technical issues.
Essential Skills:
* Strong experience with Microsoft Office 365, Windows Server & desktop environments.
* Good grasp of networking: TCP/IP, DNS, DHCP, VPN, routing, Switches, Firewalls.
* Experience with Exchange, POP/IMAP, and Office 365 email platforms.
* Hands-on with printers, antivirus setup, and basic cybersecurity awareness.
* Excellent diagnostic, troubleshooting, and communication skills.
* UK Driving Licence is essential (site visits required).
Desirable (but not essential):
* Familiarity with VOIP systems, Azure, virtualisation (VMware/Hyper-V).
* Experience with Microsoft SQL Server and accounting software like Sage, Xero, Pegasus Opera.
Randstad Technologies is acting as an Employment Business in relation to this vacancy.