Overview
Night Porter role at Frasers Hospitality (Malmaison & Hotel du Vin). Permanent contract in Birmingham. Up to £13.20 inc Tronc, 40 hours per week.
Responsibilities
* Oversee hotel operations from sundown to sunrise; manage guest expectations and maintain brand standards.
* Actively manage the Food & Beverage department at night; welcome guests and keep public areas immaculate.
* Clean public areas and prepare meeting and event spaces for the next day.
* Assist guests with luggage, handle inquiries, and carry out nightly Health and Safety audits.
* Be organised and an excellent communicator.
Qualifications
* Experience in a similar role is beneficial and night shift experience is essential.
Work patterns and training
We are open 7 days a week, 365 days a year; shift patterns and contracted hours can be discussed at interview. Career training and nationally recognized apprenticeships are available alongside brand training.
Progression
Successful candidates can progress to Night Supervisory or Assistant Night Management roles.
Benefits
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night.
* Discounted Friends and Family Room Rate with 50% off best available rate.
* 35% off dining in our Brasseries and Bistros.
* Fully funded Apprenticeship programmes; high street discounts; cycle to work; healthcare plans; referral schemes up to £1500; uniform; wellness campaigns; Wagestream pay access; complimentary stays on your 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast; charity sponsorship; Employee Assistance Programme.
Sustainability
* 100% of electricity generated from renewable energy; 70% waste recycling target; chemical-free cleaning systems; voluntary charity days with pay.
Interested? Click Apply Now. Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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