Senior Service Manager
Salary £29,836 per annum and great benefits including Health Cash Plan plus on call shift payment of £14.30 per session
Temporary (6 months), full time (37.5 hpw)
Torquay
We can’t offer a CoS for this role
What you’ll do
* Leading a motivated team to deliver efficient, high quality, person centred services in line with our contracts, evidenced by our customer satisfaction surveys and KPIs.
* Be the Safeguarding Lead for the service
* Ensure Health and Safety checks and risk assessments are completed and recorded accurately
* Managing the contracts, budgets and KPIs, and liaising with stakeholders and commissioners
* Manage individual and team performance using coaching skills and assessing colleague competencies and objectives to ensure customers live in a safe, supportive, person-centred service
You have
* The people skills to take others with you, to help others grow as well as the confidence to challenge behaviours misaligned to our values
* The understanding of where our customers are in their life and have the passion to advocate for them.
* Experience of delivering support in a housing or care environment
* Experience of people management
* Experience of managing multiple services and/or managing managers
* To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
Practical bits
* We’re open to agreeing a work pattern with you
* You’ll manage your own diary
* This is a service-based role where you work alongside customers and lead your team, with flexibility to work from home.
* You’ll have the opportunity to network across services and with commissioners to ensure the service standards are delivered
* You’ll need an enhanced DBS and we pay for that.
Benefits
* 34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year
* 2 paid volunteering days each year
* Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
* Matching pension contribution (up to 7% and life insurance of 3x basic salary)
* Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support
Work Locations
Torquay (Cary Park)
Closing Date
May.26, 11:59:00 PM
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