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Branch administrator

Colchester (Essex)
GSF Car Parts Limited
Branch administrator
€60,000 - €80,000 a year
Posted: 27 May
Offer description

About The Role

We are seeking a Branch Administrator to support our branch operations and contribute to financial performance. Main duties include:

1. Ensuring all proof of delivery (POD) notes are accounted for.
2. Investigating missing notes and PODs, obtaining replacements if necessary.
3. Balancing the branch till daily, ensuring accuracy and currency.
4. Completing branch banking books and banking monies daily.
5. Forwarding till reports to Head Office and updating banking templates.
6. Allocating pay later notes.
7. Monitoring unpaid cash sale reports, escalating discrepancies.
8. Ensuring timely collection of unpaid or outstanding amounts.
9. Running and updating weekly account statements.
10. Maintaining staff account accuracy.
11. Monitoring and analyzing the aged debt report.
12. Allocating customer payments and banking monies daily.
13. Updating customer notes as required.
14. Reviewing customer credit limits.
15. Handling general customer queries face-to-face or via telephone.

Working hours: 22.5 hours per week, Monday to Friday, including alternate Saturdays.

Ideal candidates will have experience in telesales and/or customer service, preferably in a fast-paced, sales-driven environment.

About You

* Ability to work efficiently under pressure and meet deadlines.
* Organized with excellent attention to detail.
* Target-driven, motivated by sales, and resilient to rejection.
* Willing to learn and develop new skills.
* Team player with the ability to work independently.
* Confident and polite telephone manner.
* Excellent communication and interpersonal skills.
* IT literate.

Benefits include:

* Performance-based bonus opportunity.
* 28 days annual leave plus up to 5 additional days based on service.
* Free flu vaccination.
* Health and wellbeing tools.
* Support from pension experts.
* Life assurance scheme.
* Discounts from major brands like Asda, Nike, and John Lewis.
* Financial wellbeing products, including advances and savings schemes.
* Paid time off for volunteering.
* Training, qualifications, and career progression opportunities.

About Us

GSF Car Parts is a leading UK automotive parts distributor, serving thousands of independent garages across the UK and Ireland. With over 175 branches and a turnover exceeding £475 million, we operate as one brand since November 2021, supported by centralized departments and integrated IT systems like our industry-leading catalogue, Allicat.

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