LOCATION & SHIFT PATTERN & PAY RATE
LOCATION: SADDLERS CENTRE
SHIFT PATTERN: 3/4 shifts per week, 42 hours per week (Nights, Days if required with ample notice)
PAY RATE: £13.50 per hour
ROLE OVERVIEW AND PURPOSE
This important role is the public face of the Security Team. A can‑do and professional attitude is essential, and exemplary standards of Security and Customer Service must always be provided to the client and visitors to the site.
KEY RESPONSIBILITIES
* Readily interact with all visitors/tenants, delivering first class customer focused service
* Carry out regular patrols as detailed in the site assignment instructions, being proactive
* Continuously look for opportunities to assist visitors
* Safeguard the site to provide a safe, non‑threatening environment
* Ensure incidents are managed in accordance with site policies and procedure
* Proactively liaise with site control room and support colleagues
* Report unsecure areas to the Control Room immediately
* Record/log all non‑conformances and emergencies with control room operatives
* Deal efficiently and effectively with all emergencies, keeping the team informed
* Monitor and identify suspect individuals; log and report incidents per site/company policies
* Maintain vigilance and manage unauthorised access by banned individuals
* Adhere to radio procedures
* Record all events/incidents correctly in the Security Officer notebook
* Perform any other reasonable duties to meet business needs
* Support line manager with other tasks as requested
* Respond timely to all security issues and events
* Complete all training requirements as requested
* Be available to cover at least one additional shift per month if requested
REQUIRED SKILLS AND EXPERIENCE
* Professional, pleasant, friendly, courteous, and helpful at all times
* Team approach
* Take ownership of situations; ensure tasks are completed or escalated
* Stay motivated, aim high, and achieve
* Respect all staff and visitors
DOCUMENTS/INFORMATION REQUIRED
* Valid SIA Licence
* 5‑year checkable background check
* Documentation to demonstrate eligibility to work within the UK
BENEFITS
* 24/7 GP: Both you and your immediate family can speak to a UK‑based GP from home
* Mental Health support and Life Event Counseling
* Get Fit Programme
* Financial and legal support
* Cycle to work scheme
* Access Perks at Work: discounts, gift cards, cashback, and exclusive offers; resources on family, health, money, work; online chat or telephone urgent support
EEO STATEMENT
ABM is committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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