Referral & Assessment Manager
Locations: North London, Essex, Hertfordshire, Buckinghamshire & West Berkshire
Salary: £42,000 per annum + Car Allowance
Reporting to: Performance Director
Key Responsibilities
Drive occupancy by managing and converting referrals across supported living and residential services
Follow up and manage new enquiries in a timely and professional manner
Complete robust, person-centred client assessments
Build strong relationships with commissioners, care managers, funders, families, and external professionals
Coordinate and attend service visits, ensuring a high-quality experience for all visitors
Work closely with home managers to ensure services are presented to the highest standard
Support tender submissions and new business development activity
Maintain accurate marketing and referral databases
Produce timely reports, statistics, and performance information
Support and deliver promotional events, service launches, and regional/national exhibitions
Achieve agreed KPIs and divisional targets
About You
You will be a confident, professional individual with strong commercial awareness and a passion for delivering high-quality care.
Essential:
A professional background in Health & Social Care
Experience working with local authorities, commissioners, or funding bodies
Proven experience in completing detailed assessments and securing placements
Strong relationship-building, communication, and organisational skills
Confidence using Microsoft Office and business systems
Desirable:
Strong knowledge of the health and social care market
Understanding of complex needs, diagnoses, and regulatory standards
Marketing or business development experience in care services
Why Join Us?
We offer a competitive salary, car allowance, and the opportunity to play a pivotal role in shaping and growing high-quality services that make a real difference to people’s lives.
If you are ambitious, people-focused, and commercially driven, we would love to hear from you.
Apply now to be part of a growing, values-driven organisation.