Job Overview
We have a fantastic new job opportunity for a Client Services Account Manager to support and develop key client relationships within the construction and building products sector. As a Client Services Account Manager you will work closely with architects, developers, contractors, and key stakeholders, ensuring a high level of service delivery and supporting project specifications from initial engagement through to completion.
Salary: £45,000 per annum + Car Allowance
Location: Home‑Based (Remote) with Nationwide Client Visits
Job Type: Full‑Time, Permanent
Duties
* Manage Key Accounts: Build and maintain strong relationships with existing clients across multiple sectors
* Client Engagement: Act as a primary point of contact for architects, contractors, developers and stakeholders
* Project Coordination: Support projects from early engagement through to completion, ensuring client requirements are met
* Specification Support: Work collaboratively with stakeholders to support product specifications within project plans
* Deliver CPD Sessions: Coordinate and deliver CPD presentations to clients and industry professionals
* Stakeholder Liaison: Maintain regular communication with estate managers, facilities managers and decision‑makers
* Service Delivery: Ensure a high standard of Client Services and responsiveness throughout all interactions
* Sector Support: Assist with projects across education, MOD, boutique hotels and residential developments
* Regional Coverage: Support clients across a designated UK region, including travel where required
* Product Feedback: Provide client insights to support continuous product and service improvement
Candidate Requirements
* Previous experience in account management, Client Services or customer relationship roles
* Proven experience of managing client relationships within a B2B or construction environment
* Experience working with architects, developers, contractors or building products
* Strong communication and stakeholder management skills
* Ability to coordinate projects and manage multiple priorities
* Experience delivering presentations or client briefings
* High level of organisation and attention to detail
* Customer‑focused approach with a commitment to service excellence
* Ability to work independently and manage a regional workload
* Willingness to travel nationally as required
Benefits
* Car allowance
* Pension scheme
* 21 days holiday + bank holidays
* Opportunities for professional development
How to Apply
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of job applicants meeting the requirement will be forwarded to our client. By submitting your application you agree to allow us to submit your details to the client for this purpose.
#J-18808-Ljbffr