Administration Assistant
Location: North London
Hours: Full-time, Monday to Friday (8:00 AM – 4:35 PM)
About the Organisation
This role sits within a highly prestigious British heritage manufacturer specialising in bespoke military, ceremonial, and public service uniforms. The organisation supplies some of the UK’s most respected institutions - including national ceremonial bodies, historic estates, major public services, and international clients.
Renowned for its craftsmanship, tradition, and attention to detail, the business combines heritage tailoring with modern production processes. Joining this team means becoming part of an exceptionally skilled and respected manufacturing environment rarely accessible to those outside the industry.
The Opportunity
This is a hands-on, fast-paced administrative and operational support role positioned at the centre of a busy production facility. You will work closely with senior operational leaders across the full order lifecycle - from order processing and scheduling to despatch, invoicing, and contract coordination.
The organisation is not solely hiring for experience; they are hiring for potential, proactivity, and ambition. Full training is provided in specialist systems and processes, making this an excellent entry point for someone seeking real operational responsibility and long-term growth.
For the right person, this role offers a clear pathway to progress into an Office Manager or Operations leadership role within 12–18 months, with further professional development as the organisation continues to expand.
Key Responsibilities -
Administration & Coordination
* Process daily customer and contract orders using internal systems (including Sage 50).
* Maintain accurate digital and physical records of purchase orders, measurements, and despatch documentation.
* Update shared reports and trackers across OneDrive (e.g., Production Reports, DSAR, Delivery Note logs).
* Monitor and respond to incoming contract emails.
* Facilitate clear communication between tailoring, cutting, and production teams to ensure order accuracy.
Production & Operations Support
* Prepare and issue production tickets and assist with weekly production scheduling.
* Liaise closely with the Production Manager and Head Cutter to confirm achievable delivery timelines.
* Assist with Bills of Materials (BOM) and allocate correct stock for fabrics and trimmings.
* Track fittings, alterations, collections, and outstanding actions, keeping all systems up to date.
* Support logistics coordination and general factory workflow management.
Contract Management
* Process and update orders via procurement and supplier portals (training provided).
* Prepare and upload Advice Notes (ASNs), Delivery Notes, and Invoices to ensure traceability and timely payments.
* Verify accuracy of service numbers, regiments, and contract codes across all orders.
General Office Support
* Manage factory supplies, stationery, and general administrative resources.
* Assist with diary management, scheduling, and appointments for management and production teams.
* Support invoicing and fulfilment for various corporate and heritage contracts.
Essential Skills & Experience
* Experience in administration, operations, or production support.
* Highly organised, detail-oriented, and confident managing multiple workflows.
* Competent with Microsoft Office and Excel, able to work with large datasets and detailed reports.
* Strong verbal and written communication skills.
* Able to work collaboratively within a small, fast-paced team and independently when required.
* Proactive, adaptable, and a confident problem solver.
What the Organisation Offers
* Genuine opportunities for progression into management and operational leadership.
* Comprehensive hands-on training across systems, procurement portals, and production processes.
* 25 days of annual leave plus bank holidays.
* A collaborative, purpose-driven environment serving some of the country’s most prestigious institutions.
* The chance to work within a unique heritage craft organisation where few roles of this nature become available.
Job Types: Full-time, Permanent
Work Location: In person