CIS Support Officer
Fixed-term contract – 6 months (with potential to extend)
37 hours per week Monday to Friday
Salary £26110 per annum
Are you at your best when things are accurate, organised, and compliant?
* Do you take pride in getting the detail right — every time?
* Do systems, data, and clear processes give you confidence rather than frustration?
* Are you someone who quietly keeps things running smoothly behind the scenes?
If so, we’d really like to hear from you.
Wellbeing Support
Free Breakfast Items in staff rooms, Staff awards to recognise staff demonstrating the College values, Special celebrations to support staff such as summer Buffett and Christmas lunch, onsite salon offering a variety of hair and beauty treatments discounted for staff, onsite Starbucks, free parking, generous staff development support, blue light, Cycle to work scheme, family friendly policies to support staff
Why this role matters
Behind every successful learner journey is accurate, reliable data — and this role is central to making that happen. As a CIS Support Officer, your work ensures that student records and exam data are right first time, deadlines are met, and the College stays compliant, funded, and trusted. Your contribution supports everything from timely results for students to confident audit outcomes for the organisation. While much of the impact happens behind the scenes, the difference it makes is very real: when the data is right, students are supported properly, staff can rely on the information they need, and the College can focus on delivering high-quality education. If you take pride in precision and want your work to genuinely matter, this role offers both purpose and impact.
How you will be helping support students and colleagues
* Keeping student and exams data accurate, up to date, and compliant
* Supporting external returns, audits, and exam processes so deadlines are met
* Maintaining and checking data across systems, spotting and resolving issues
* Providing reliable information and support to colleagues across the College
* Handling learner data securely and professionally in line with policies
* Offering flexible support during key peak periods such as enrolment and exams
Who we are looking for
We’re looking for someone who takes pride in doing things properly and understands that accuracy really matters. This role would suit you if you:
* Enjoy working with data, systems, and structured processes, and like things to be right first time
* Have a methodical, organised approach, especially when handling detailed or high-volume information
* Stay calm and focused when working to tight deadlines and during peak periods
* Communicate clearly and professionally, particularly when sharing information or responding to queries
* Understand the importance of confidentiality, compliance, and data protection
* Are dependable, team-focused, and happy to support colleagues to keep everything running smoothly
* Has Level 2 English and Maths alongside a Level 2 Business Administration qualification
Experience in student records, exams, data administration, or a compliance-driven environment is helpful, but we’re equally interested in your attention to detail, reliability, and commitment to high standards.
What we can offer
Employees at the Isle of Wight College enjoy a comprehensive benefits package that enhances their work-life balance and wellbeing. Staff are entitled to 30 days of annual leave in addition to bank holidays, and benefit from aChristmas Shutdown HolidayAllowance. The college offers anexcellent pension schemeunder the Local Government Scheme, providing long-term financial security. For those keen on environmental sustainability and fitness, there’s aCycle to Work Scheme. Employees also enjoyWightlink discountsfor travel,discounted treatmentsin the Hair and Beauty departments, andfree access to theon-site gym. Convenience is provided withfree onsite parking, and the campus boasts anon-siteStarbucks & Restaurantfor all your refreshment needs. Health and wellbeing are taken seriously, with anEye Care Schemefor Display Screen Equipment users, access to thePublic Benefit Scheme (Kaarp),andadditionalMaternity/Adoption and Sickness Benefit Schemes. The college also providesFree Counselling and Wellbeing Support, ensuring employees have access to mental health resources. Professional growth is encouraged throughCPD days, offering opportunities for mentorship and coaching, including staff development days. The college also promotes a healthy work environment withWell-being days & activities, ensuring that staff wellbeing is a priority.
The Isle of Wight College is committed to creating a diverse and inclusive environment for all employees. We are proud to be an equal opportunity employer and welcome applications from all individuals, regardless of race, religion, gender, sexual orientation, national origin, disability, or age. We believe that a diverse workforce enhances our ability to provide high-quality education and fosters a culture of mutual respect and understanding. Join us in our mission to promote equality and inclusivity in education.
The successful candidate will be required to undergo an enhanced DBS check. This is to ensure the safety and well‑being of our students and staff. The Isle of Wight College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
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