In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to:
Program Management & Coordination:
1. Support development of comprehensive International Employee Relations policy framework and strategy
2. Assist with development of concerns management strategy and processes, including escalation and follow up processes
3. Assist with audit and development of leave and absence policies
4. Assist in the review and development of performance improvement plans and employee separations framework and policy
5. Partner with Supervisor of Employee Strategy and Policies (US), Restaurant Listening team, and other key teams to formulate employee relations strategies
6. Partner with other internal stakeholders (e.g., Legal, Impact, Operations) to ensure alignment, assess enterprise needs, and identify priorities
7. Identify, partner with, and manage third party vendors who can support strategy and policies
8. Own critical administration tasks.
Research, Evaluation, & Reporting:
9. Evaluate and create reports to measure the effectiveness of Employee Relations strategy and policies in markets/globally
10. Research and stay updated on industry trends, best practices, and benchmarks in employee relations, inclusion, and safety
11. Monitor and evaluate employee relations metrics and trends, analyse data, and develop insights to inform decision-making and drive continuous improvement
12. Understand and keep up to date with employment laws and trends that can affect employee relations
Qualifications:
The ideal applicant will have the following experience:
13. Track record operating in or consulting for large, global corporations in a highly matrixed, complex structure in one of the following fields:Human Resources, Culture & Organization, or Safety & Inclusion
14. Strong analytical and problem-solving skills, with the ability to interpret data and translate into key take-aways.
15. Degree in Human Resources, Business Administration, Organizational Development, or related.
Desirable experience:
16. Hands on exposure to organizational culture, concerns management strategy, organizational effectiveness, and HR processes.
17. Strong organizational skills and experience leading or supporting project work.
18. Confident with analytical work, problem-solving, and data analysis.
19. Strong ability to influence others without direct authority; able to build and drive a strong business case for people as a growth driver.
20. Experience working for a franchised business, distributed operating model or networked business environment.
Additional Information:
At McDonald’s we are People from all Walks of Life...
People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.
We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.